All orders on placed on this website are handled and despatched via our Distribution Centre located in the Gold Coast, Queensland, Australia.
Oscillot® HQ also handles international shipments for orders from outside of Australia (excl. NZ and Europe as there are Distributors in these regions. If your country is not available when placing your order in our online store, please contact us and we will try to source a quote for shipping to your region.
Domestic shipping is handled through one of three courier company's, Startrack, Allied Express or Toll. International shipping is with TNT international.
Oscillot® is a difficult product to ship, weighing over 1.7kgs per Paddle Set and 2 metres in length. We always try and minimise shipping costs for our customers by searching for the best rates and packaging effectively however, sometimes shipping costs can be expensive.
Orders are dispatched Mondays, Tuesdays, Wednesdays and Fridays (no dispatch on Thursdays).
Delivery times for orders placed on this website are as follows:
| Queensland | 3 to 5 business days |
| Victoria | 4 to 6 business days |
| New South Wales | 4 to 6 business days |
| South Australia | 5 to 7 business days |
| Tasmania | 7 to 9 business days |
| Northern Territory | 8 to 10 business days |
| Western Australia | 8 to 10 business days |
| Brazil | 10 to 14 business days |
| South Africa | 10 to 14 business days |
